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Technology Help For Older Australians
Got a suspicious text, email, or unexpected call? Don't click anything.
Call a patient Australian expert right away to check it and keep you safe. Unlimited checks. 7 days a week. Start your free trial in 60 seconds.
Response within 30 minutes
Australian support team
Unlimited support requests
Scam checks included
No lock-in contracts
Australian support team - 7 days a week
Scam Check - Device Troubleshooting
Before You Click Anything,
Call Teki
Scammers rely on panic . They want you to act before you think.
Scam texts, fake email, and 'your account has been suspended' calls are more convincing than ever (thanks to A.I).
If you've received a suspcious text, email, phone call or message claiming to be from a bank, government department, delivery company or service provider, call Teki first.
We'll help you understand what you're looking at and explain common warning signs before you take action.
Call us before you click.
Common Reasons People Call Teki
"Is this text message a scam?"
"My WIFI stopped working"
Does this sound like you or someone you love?
No problem is too small.
"I've forgotten my password"
"I need help setting up my new phone"
"My printer won't connect"
"I've never used MyGov"
"I can't log into my bank app"
"I can't see my emails"
"How do I use WhatsApp?"
"My storage is getting full"
Everything We Help With
Computer and Email Help
Email Problems
WiFi Issues
Printers
New Device Set up
Smartphone Trouble
Phones & Tablets
Passwords & Logins
Banking Apps
MyGov
Photos & Storage
Digital Safety and Scams
Scam Messages
Two-Factor Authentication (2FA)
Password Management
And anything else that leaves you frustrated.
How It Works
Step 1
Become a Teki Member
Start your 14 day free trial in minutes.
Step 2
Call whenever you need help
Get a call within 30 minutes, No extra fees.
Step 3
Get Your Problem Solved
A patient Australian expert stays with you until you're confident.
Call as many times as you need.
Frequently asked questions
One Scam Could Costs Thousands.
One Technician Visit Can Cost More Than Several Months of Teki.
ESSENTIAL
$35 per month
Billed monthly. No lock-in contract.
- Unlimited support calls
- Help within 30 minutes, 7 days a week
- Phones, computers, WiFi, apps, email and more
- Scam identification and safety checks
- Patient, jargon-free guidance every time
- We'll point you in the right direction even if it's outside our scope
Cancel anytime - no lock-in contracts, no hidden fees.
GIFT ANNUAL PLAN
$349 per year
Billed once per year. Cancel anytime.
Most popular - Save $71 vs Monthly
- Everything in Essential
- Add up to 2 family members to your account
- Priority callback
- First 14 days free - no payment required.
Includes a Free 14-Day Trial
Why Teki is Better than One-Off Help
One-off Technicians (Geeks2U, Jim's IT etc)
Teki Essential/Annual Subscription
Cost per visit
$120 - $200
Less than $1.20/day
Wait time
3-7 days
Within 30 minutes
For scam checks
They won't do it
Anytime, included
Over a year, the difference is huge.
One technical visit costs as much as 4-6 months of Teki.
Give Mum or Dad Someone Trusted to Call
Most adult children become the family tech support person by default.
The forgotten passwords you're "meant to" know.
The A.I. product they want to buy from Facebook.
The printer emergencies right before the airport.
The "I clicked something and now I'm worried" moments.
Teki gives your parents a trusted expert they can call instead.
Less stress for them.
Less stress for you.
"I got a text saying my Linkt account was overdue. I panicked - thought I'd done something wrong.
I called Teki and within 10 minutes they'd confirmed it was a scam and told me exactly how to block the number. Honestly, I don't know what I'd have done without them.
I could've lost everything"
- Barbara, 68, Sydney (Retired)
"I used to get 3 calls a week from Dad asking for tech help.
I set him up with a Teki plan on my phone. Now he calls them, not me. He's more confident, I'm less stressed, and it's one less conversation per week. He even feels a bit smarter now.
It's been genuinely life-changing for both of us."
- James, 44, Brisbane (Marketing Manager)